The ‘proxy users’ module allows users other than tenants to login and access accounts on behalf of tenants with their permission (for example friends and family, individuals with powers of attorney, advocates or scheme managers). The proxy user module helps facilitate digital inclusion by ensuring that there are options available to those who do not have the ability to use a computer or cannot access a computer.
The proxy user module is free and easy to set up with full instructions and details available on our support pages support.housing-online.com
You can request the Proxy User module by emailing support@housing-online.com