Request an access code to test drive our Tenant Portal
Our tenant portal was driven from a direct need from our clients. We knew that we could provide a top end affordable tenant portal to the industry, and there was nothing available in the market that did what we wanted it to do, so we ended up building something ourselves. It is unique, and it is able to provide more to our clients over time as they grow, delivering additional services when required.
Tenant Portal
My Home, our digital tenant self-service solution, was developed working closely with East Lothian Housing Association. The solution is designed to enable tenants to have easy online access to all tenancy services 24 hours a day and 365 days a year.
Rent management
Rent statements, current balance and ability to pay rent online
Managing repairs
Ability to report, cancel or view repairs. This can be integrated with repair pickers and appointment scheduling tools
Platform integration
Two way near live data synchronization with Housing Management Software
Tenant self management
Self management of tenant and other occupier details, including contact details and paperfree settings
Customisation
Almost everything, including templates and functionality, can be customised to reflect your brand and specific requirements
Digital documents
View all documents relating to tenancy and property and send documents securely with ease
Assisted digital
Authorised administrators can access and use the portal on behalf of tenants to support digital inclusion
Administration
Full administration with multiple roles to enable staff to edit and manage all aspects from labels to email templates
Content management system
Create content pages and manage site menus
Much more
Surveys, making complaints, staff repair reporting, news, and anything else you want us to develop for you
